Academe Solutions, GoCloud Incorporated and all subsidiaries, parent entities, divisions, departments, and affiliates of Academe Solutions (collectively, “Academe,” “we,” “us,” or “our”) respect the privacy of the information you have entrusted to us. This Privacy Policy (“Policy”) applies to both the online and offline collection of personal information that we process in connection with our website and services (collectively, the “Services”).

Changes to This Policy

We reserve the right to change this Policy. When we do, we will also revise the “Effective Date” at the top of this Policy. If we make material changes to the Policy, we will notify you by placing a prominent notice on our website and/or by sending you an email at the email address we have on file for you. We encourage you to periodically review this Policy to keep up to date on how we are handling your personal information.

Our Responsibility to You

We process your personal information in our capacity as a controller. This means that we are responsible for ensuring that we comply with relevant data protection laws when processing your personal information.

Please note that our clients, service providers, and other third parties will have their own privacy policies. You can learn more about how your information is collected and used by relevant third parties by reviewing the privacy policies of those businesses with which you engage.

Information We Collect:

We may collect the following categories of personal information from our clients:

1.1. Personal Information: This includes information that identifies or relates to an individual client, such as name, contact details (email address, phone number), and any other information provided by you voluntarily.

1.2. Account Information: When you create an account with us, we may collect login credentials, username, password, and other account-related information necessary for providing access to our Services.

1.3. Usage Information: We may collect information about how you interact with our Services, such as your device information, browser type, operating system, and browsing actions and patterns. This information is collected using cookies, log files, and similar technologies.

1.4. Financial Information: If you make purchases or engage in financial transactions through our Services, we may collect payment card details, billing address, and other financial information required to process the transaction.

Use of Information:

We use the personal information we collect for the following purposes:

1.1. Personal Information: This includes information that identifies or relates to an individual client, such as name, contact details (email address, phone number), and any other information provided by you voluntarily.

1.2. Account Information: When you create an account with us, we may collect login credentials, username, password, and other account-related information necessary for providing access to our Services.

1.3. Usage Information: We may collect information about how you interact with our Services, such as your device information, browser type, operating system, and browsing actions and patterns. This information is collected using cookies, log files, and similar technologies.

1.4. Financial Information: If you make purchases or engage in financial transactions through our Services, we may collect payment card details, billing address, and other financial information required to process the transaction.

Use of Information:

We use the personal information we collect for the following purposes:

2.1. Providing Services: We use the information to provide, personalize, and improve our Services, including processing transactions, responding to inquiries, and delivering customer support.

2.2. Communication: We may use your contact information to send you important updates, newsletters, promotional materials, or other communications related to our Services. You can opt-out of receiving such communications at any time.

2.3. Security and Fraud Prevention: We may use personal information to ensure the security of our Services, detect and prevent fraud or unauthorized access, and protect our rights and property.

2.4. Analytics: We may analyze usage data to understand how our Services are used, improve user experience, and optimize our offerings.

Sharing of Information:

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

3.1. Service Providers: We may share personal information with trusted third-party service providers who assist us in delivering our Services, such as hosting providers, payment processors, customer support providers, and analytics services. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.

3.2. Legal Requirements: We may disclose personal information when required by law, regulation, or legal process, or in response to a valid request from a government or law enforcement agency.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you and provide choices about your information in such circumstances.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Contact Us

Please call if you have any questions, because your privacy, our professional ethics, and the ability to provide you with quality services are very important to us.

Academe Solutions

Compliance Officer

St Kolbe Estate, City of San Fernando Pampanga, Philippines 2000